"As a school administrator, I used listening skills on a daily basis. It gave me a better understanding of the other person's point of view and is an excellent problem-solving skill."

 

 

Providing skills for a lifetime of effective communication!

Dick & Joanne Fetzer
108 N. Hampton St. - Lock Haven, PA 17745
Phone: 570-748-4899

Reader Feedback

"Your ministry and book will hopefully impact Christians (myself included) to be better with our ears and hearts rather than with our mouths and brains."

- Christian bookstore owner, Williamsport, PA

"I just wanted to let you know that I have finished reading "Please Listen to Me." It was excellent! The chapters were written in manageable "bites" and in an easily understood format. I think anyone who reads the book could benefit from it, although I think the fact that I sat through the class first helped me to more thoroughly understand the book and embrace the teaching. I must admit that I am one of those individuals who has sort of cringed from the term "reflective listening" because I've seen it as a canned approach. However, the way you've presented it makes it seem more authentic. I have "always" considered myself to be a good listener and quite a few people have told me they appreciate that I am a good listener. However, I now see how much more room I have to grow. "

- Nancy, Strasburg, PA

"Got two or three chapters of "Please Listen to Me!" read last evening. Very well written book for laity, regular people. I had to deal with all of that stuff when I was going through seminary and taking courses and internships in counseling. Dick is right on the ball there. Excellent. "

- Charlie, Belleville, PA

"Just a note to say how much I appreciated Dick’s book. It was so well crafted, and it certainly inspired me to be more dedicated to the principles it puts forward. I understand so much better the reasoning behind reflective listening now, and have, as a matter of fact, been practicing it increasingly since finishing my read. "

- Laurie, State College, PA

"I just finished reading "Please Listen to Me!" and really enjoyed it. One of my personal goals this year is to become a more reflective listener."

- Carol, central Florida

"Having had plenty of practice in conversation over the years, I thought I had learned to be a good listener. "Please Listen to Me!" showed me that many of the tools I considered effective were, instead, deterrents to the speaker’s openness and blocks to my helpfulness. Thanks to Dick Fetzer’s engaging little book, I now understand the reasoning behind reflective listening, as well as how to use its clear principles when someone needs to talk. "

- Journalist & author Laurel West

"I am loving that book! I have to tell you, I AM IMPRESSED! What an awesome job! I read half the book last night but I want to go back and take notes. My husband and I attended a workshop when we were in Youth Ministry years ago, but it's so easy to forget the skills when it's your own family. This book is right on time because I enjoy the relationship that I have with my kids, but I also know that when they hit those 'teen' years if the parents lose sight and don't work on keeping the doors of communication open, we tend to lose our teens to their peers and the world. I want to always let my kids know that I love them and am here to "listen" to them with an open heart and not be so quick to 'react!' So, thanks once again! "

- Rosemary, Catonsville, MD

"This is a great book! Very informative on how to be a better listener. It opened my eyes to many faults I have with not being the kind of listener to some people that I should be. The extra Bible verses enclosed throughout the book also help to reinforce the importance of listening to others, and being more aware/sympathic to their concerns. I hope to have this shared with our church youth group as well. Thanks! "

- Kerry, Mifflinburg, PA

"This is a must read that will change your perception on listening. I've also attended a seminar and if you get a chance, this is also a must. I cannot describe in words the power and effect reflective listening has on lives. "

- Christine, State College, PA

"Everyone tells us to listen but for the first time someone took the time to teach us how to do that. Learning and applying the skill of reflective listening has improved my relationships. It enables me to care more deeply about the other person. This book is interesting to read and combines technique with personal stories and fictitious scenarios to make a point. I highly recommend it to anyone who wants to improve their communication skills! "

- Anonymous, Lock Haven, PA

"WOW - what would happen if we all started REALLY listening to each other? It was humbling to realize that I haven't been as good of a listener as I could've been in many relationships. Fetzer's book is easy to read and offers clear tips (which are perhaps easier said than done, but worth the effort!) anyone can start employing -- not only to be a better listener, but also to become more receptive to and understanding of others. Highly recommended."

- Dawn, Milton, PA

"My husband and I have taken Mr. Fetzer's seminar on listening and we've been anticipating the book's arrival. The skills are very simple to learn but take time to master (ie. break all of our old bad habits.) Recently, my husband made a sharp comment to something I said. In the past, it would have resulted in an argument followed by hours of tension between us. Instead, he saw the look of hurt on my face and practiced the reflective listening techniques. In less than five minutes, the misunderstanding was not only cleared up, but we felt closer to each other. He ACTUALLY understood my original comment and I understood where he was coming from in his statement. WOW!! "

- Patti, State College, PA

"I am reading Dick's book and enjoying it very much. I believe that every Christian should read this book. I will pass it on. "

- Lisa, Montgomery, PA

"We received your postcard advertisement last week and, while I had heard about your book previously, I was intrigued that it caught my eye, and was on my mind for a few days. I quickly got onto Amazon.com and used a gift certificate I had been saving, and ordered your book. This afternoon the UPS man delivered it, and I am really excited to delve into it tonight after the boys are in bed. My husband wants to read it, and his mother wants to read it when he is finished too! I am sure it will be an eye-opener! "

- Michelle, Beech Creek, PA

"Your book is so helpful- I've read through some and look forward to reading it thoroughly next week. Actually just a skimming of the book made me decide to devote a whole class to it next Sunday. Thank you. My Sunday School class on Spiritual Formation and communities of grace will be blessed. "

- Kimberley, West Lafayette, IN

"Congratulations to you and Dick on the book and your ministry of Listening! It's so encouraging to me to see what others are doing, and that we are forming a listening community as an expression of Love. "

- CJ, Asheville, NC

"I recently asked our church librarian if she had Dick's book. She said "yes" but that she didn't have it out yet. She had read it and said "it changed my life!" She sounded excited about the book and wants to get her own copy so she can read it again and again. She said it was so much what she needed. "

- Marti, Plain City, OH

"I enjoyed the book very much. I learned that I am not a very good listener and really need to work on my listening skills. It's not going into the church library just yet -- I need it as a reference source! "

- Church librarian, McVeytown, PA

"I have read Dick's book and enjoyed it very much. My friend (the one who took Dick's course on Communication Skills) and I have regular discussions about reflective listening. It really has opened my eyes to a lot of things!"

- Christina, Palmyra, PA

"My mother just visited us last week and I sent her home with our copy of your book since I didn't have time to read it yet -- and she loved it. She called me last night and asked me to get her four more copies!"

- Susan, Lock Haven, PA

"I connect well with the comments on listening. I hope to practice it as I walk on the streets in my neighborhood with God by my side. I long to hear the hearts of the people whom I pass and meet."

- Rebecca, Corona, NY

"I want to say thanks for sharing some of your own life journey in "Please Listen to Me!" I'm so glad you wrote that book!"

- Twila, Belleville, PA

"Finished reading your book... Not only was it informative and entertaining, but wonderfully well written! THANKS for sharing your heart and congratulations on an outstanding book! I have much to learn to become a better listener..."

- Kathy, Williamsport, PA

"This book gave me great tools for learning to really listen to people. I liked the fact that it's not about giving the right answer to someone when they have a problem, but about being there and really listening to them. And that often by simply listening, I can help them work through their struggle. I learned a lot of things NOT to do when listening (things that I had been doing!). Overall, this was a great short read packed with valuable information that we all need to know in order to communicate effectively with people! "

- Wendy, Granada, Spain

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